FAQ
Who we are
Our website address is: https://www.zirwamiral.com
These are master replica clothing website and these are 10-20% change in color or design from originals
- Note : Please Bear in mind that colors in picture may vary slightly From Actual Item due to Lighting Effects,Your Device Displays or printing quality of Catalogue or inlay cards
RETURN WITH EXCHANGE PROCEDURE
YOU CAN APPLY FOR A RETURN WITH EXCHANGE WITHIN 3 DAYS OF YOUR PURCHASE
If you are not satisfied with your purchase, please return it to us within 3 days of your purchase, and we will gladly to return to process an exchange maximum within a week of receiving the returned goods.
Items must be unworn, unwashed, undamaged and unused with all original tags attached for a return to be acceptable.
NOTE: Buyer pays the return courier charges.
EXCHANGE
The exchange depends on the availability of stock at that moment.
Items must be unworn, unwashed, undamaged and unused with all original tags attached for an exchange to be acceptable.
NOTE: Buyer pays the return courier charges.
RETURN WITH EXCHANGE PROCEDURE
To return the item(s) please follow the procedure below:
- Take a picture of the defective part of the item
- Pack the item back in the original packing
- Email us zirwamiral@gmail.com the picture of the defective part and let us know that you want to return or exchange
- We will give you the address to return the item
- Go to your local courier and send us the package
REFUNDS
Courier charges and Service Charges per dress/suit will be deducted which we deliver you even if it is free delivery because courier company charged the delivery from us and we bear the delivery charges and Transaction transfer money charges will also be paid by customer if you want to refund the money.
Once we have received your return package and you have provided us with either your bank account or any other means to receive your money back, your refund will be processed within 14 business days. In the case of bank transfer, please allow another 5 to 7 business days for the amount to be credited to your bank account.